To us Assistance means listening to the customer and being proactive: before, during and after a sale. New House assistance makes our expertise and drive concrete.
There is no problem we will not strive to solve: a specific project need, a specific after-sales request, a specific critical issue: we are here for you!
In our desire to handle your inquiries as quickly as possible, we have set up special FAQs for sales and rentals: check them out to find answers to the most frequently asked questions. If you do not find the one that is right for you, do not hesitate to write to us through the dedicated form.
Besides, you will find, in the respective pages of the menu, a form dedicated to sales, one to rental and one specifically to assistance: always choose the form that best meets your needs!This way your request will immediately reach the competent person and you will be helping us to process each query faster.
Our colleagues and operators are trained to resolve, including telematically, the majority of issues.
Thanks to FAQs and dedicated forms, we are there for you all the time, even while we are closed.
To be professional is a duty for us, but to be friendly is an honor: the difference is also made in the little things.
For any technical issues, our support will take care to have the appropriate person in charge contact you again.
Frequently asked questions and answers
To receive an offer for monoblocks, it is necessary to indicate: dimensions (length, width), required interior height, any equipment and its quantity (electrical, plumbing, climate etc.), and the purpose of use of the module. For the purpose of quotation, diagrams and draft floor plans related to the object of supply are also of great use. For transportation quotation, please indicate the destination of the supply and, in case of rental, the expected duration of the rental.
Sales and rental are handled independently by the respective departments, which offer the customer the most appropriate quotation with respect to the request received. While for sales we can offer customized products, rental follows predetermined standards. However, the flexibility to choose from certain models and in the area of water/sanitary equipment (e.g., turkish/wc compartments etc.) remains guaranteed. To view the standard configurations available for rental, please visit the specific page on our website.
Yes, you can request the purchase formula via Leasing from our consultants during the quote request stage by filling out the dedicated form.
Flat-Pack solutions with assembly instructions are ideal for multiple purchases of simple modules, allowing the optimization of transportation costs while maintaining the template footprint of only 1 module. In the case of single units, it is preferable to purchase pre-assembled modules, reducing operations by the customer and keeping the transportation cost unchanged. To find out about the assembly of Flat-Pack solutions, see our website in the sections 1000 series e M1 series.
The modules can be installed on concrete slabs, curbs or blocks, in appropriate quantity and position as appropriate. New House can provide the order with the recommended scheme for the construction of foundations, the calculation and execution of which remains the responsibility of the customer.
Yes, permits must be obtained from local governments depending on the purpose of use of the prefabs and their size. To find out about possible exemptions and variations, it is advisable to consult the building regulations of your area so as to check the adequacy of the design or any additional technical requirements to be met.
Frequently asked questions and answers
It can last as long as the client wishes; there is no maximum rental period. We take care of the individual needs of our customers for each individual project. The minimum rental period is instead 60 days.
Depends on availability in New House stores and delivery location. Contact us to request specific information!
Yes, we offer various furniture and accessories for hire. The best way to choose is to take a look at our page on modular prefabs for rent and especially to contact us to communicate your specific needs.
Not necessarily: the rental period automatically extends until we receive a cancellation.
In some cases, yes, there is this possibility: we invite you to contact us to learn more.
New House does not require any insurance from its customers for modular prefabs for rent, but it may be attractive in some cases at the customer’s discretion.
Certainly, it is possible to rent an air conditioner along with the chosen module.
Modular prefabs for rent are equipped with plastic locks that can be locked with a master key. Other types of locks are not included in the supply, but can be applied by the customer.
The hirer is liable for all damages, from burglary to natural forces. However, it is possible to insure any modular prefab for rent at any time!
Certainly yes, otherwise the final cleaning fee is charged.
Green Approach
The will of New House is to be a positive agent of change, and a virtuous actor for employees, suppliers, customers and the urban and social environment. In fact, on the occasion of the construction of the new production site located south-west of today’s courtyard area, we decided to also use it for the installation of photovoltaic panels.
Three plants that collectively develop the power of one Megawatt, built on 12 thousand square meters of the roof of one of its plants and producing far more than the company’s energy needs, with a large surplus of extra energy produced being fed into the grid
WhenSergio Bernazzoli's vision was reflected not in one company, but in an ecosystem of stakeholders acting for a common purpose. When the strength of a group makes the foundation stronger, and the end result more resistant this is a New House module.
When expertise is encoded not only in processes, but also in everyday gestures. When four decades of passion and dedication translate into precise attention to detail: that's a New House module.
When the projectcomes from the customer's own needs and is followed step by step in creating the perfect solution: this is a New House module.
NEW HOUSE S.p.a.
Prefabricated units for construction, industry, housing
and special units.
Via Dordone, 41
43014 Felegara di Medesano (PR) ITALY
VAT number: 00461550345
Tel. +39 0525 431660
Fax +39 0525 431690
info@newhouse.it
Business registry office and relevant registration number: 00461550345 – Cap.
Soc. € 500,000.00 i.v. + Reserves over € 3,500,000
